H-Sphere Documentation Administrator Guide

 

E-Mail Notification Recipients

(updated for version 2.4.2)

 

Related Docs:   Editing E-Mail Notifications Configuring Support Center Company Info

H-Sphere allows you to configure e-mail addresses where copies (the BCC: field) of e-mail notifications - such as, welcome messages to customers upon their signup, billing letters, confirmations of domain registration - will be sent to. Also, you can add e-mail addresses to receive copies of trouble tickets and system notifications about critical errors, etc. Mostly, this option is provided to enable various departments of your company to track and resolve specific issues.

To subscribe e-mail addresses to receive notification copies, select Notification Recipients (in HS prior to 2.4.2, Mail Settings) in the Settings menu:

On the page that appears, add their e-mails to the following mailing lists:

Starting with H-Sphere 2.4.2, system e-mail messages are grouped according to their specific tasks. These messages are configured in the Settings->E-Mail Notifications menu. Please refer to Editing E-Mail Notifications for details.

In HS 2.4.2 and up, older notifications are replaced the respective notification groups:

Before HS 2.4.2

In HS 2.4.2 and up

SIGNUP

Welcome Messages

SIGNUP 1

Welcome Messages

Critical Error

Trouble Ticket

Accounting Error

Accounting

Moderated Signup

Welcome Messages

Ticket Copy

Trouble Ticket



Related Docs:   Editing E-Mail Notifications Configuring Support Center Company Info



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