INSTALLATION


InstallationPositive Software technical support performs turn-key online installations of H-Sphere and SiteStudio. Your servers are prepared according to our requirements; the software is installed and tested to ensure trouble-free production performance. Installation hours are 9 AM to 9 PM GMT.

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CUSTOMIZATION


CustomizationPositive Software offers premium custom-feature development and integration services.
Our developers will customize your H-Sphere and SiteStudio to add special look, features or services that will make your web hosting easier, more customer-attractive and more profitable.

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TECHNICAL SUPPORT


Support pre-installation support: we provide free comprehensive e-mail consultations on system requirements and operational environment.

customer support: anybody who has purchased our products gets assistance with adding new servers, resolving operational problems, and technical questions. Priority customers are eligible for free help with customer migrations, IP changes and other major issues.

online documentation: H-Sphere FAQ, admin guide, user guide, and other.

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UPDATES


Updates We are constantly working towards enhancing our software in terms of functionality and stability. All improvements and bugfixes are incorporated in new versions and updates—which you can install upon their releases. Priority customers are updated by the PSoft team.

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