Upgrading H-Sphere to 2.4 Patch 3


This document explains how to upgrade H-Sphere from 2.3.1 Patch 9, any of 2.3.2 versions, earlier 2.4 betas, 2.4 RCs, 2.4 Final, 2.4 Patches 1 and 2 to 2.4 Patch 3. If your H-Sphere version is lower than 2.3.1 Patch 9 (build, please upgrade to 2.3.1 Patch 9 first.

To upgrade from a version older than 2.2, you must upgrade to all transitional versions one after the other, from the older to the newer.

This patch introduces a series of Qmail updates, fixes in billing, content move and more.


  • Don't forget to upgrade Winbox to 2.4 Patch 3 if you have an older version.
  • The upgrade won't work without a valid H-Sphere license to cover all accounts in the system.
  • H-Sphere currently supports only the following operation systems:
    Linux RedHat (7.2, 7.3, RHES 2.1, RHWS 2.1, RHAS 2.1, RHWS3, RHES3, RHAS3), CentOS 3.1, and FreeBSD (4.7 - 4.9)
  • If you upgrade from older versions of H-Sphere, you must first upgrade your MySQL to 4.x, your user PostgreSQL to 7.3, and system PostgreSQL to 7.3.
  • For correct performance of WebShell4, you need 1.3.31 apache update.
  • If you have custom templates, you'll have to update them according to the new requirements.


  1. Make sure to have H-Sphere 2.3.1 Patch 9 or an earlier 2.4 beta installed:
    # cat ~cpanel/shiva/psoft_config/hsphere.properties | grep HS_VERSION
  2. Download 2.4 Patch 3 installation package from the Positive Software site:
    Make sure the target directory doesn't contain any other U24.0P3 file!
  3. Make sure that permissions to /usr/bin/wget are set to 0755 during the installation.
  4. Stop H-Sphere using one of the following commands:
    # /etc/rc.d/init.d/httpdcp stop
    # /usr/local/etc/rc.d/apachecp.sh stop

    To stop SiteStudio, stop Imaker by running:
    # kill -9 `ps -axw|grep imaker.sh |grep -v grep|awk '{print $1}'`
    # kill -9 `ps -axw|grep ImageMaker|grep -v grep|awk '{print $1}'`

  5. Run the update script:
    # sh ./U24.0P3
    You will see a help window with a prompt to enter update options.
    • To update H-Sphere to version 2.4 Patch 3 and Site Studio to version 1.6 RC 3, enter:
    • To update only H-Sphere to version 2.4 Patch 3, enter:
    • To update only Site Studio to 1.6 RC 3, enter:
      Important: To work with H-Sphere 2.4 Patch 3 upgraded from version 2.3, Site Studio must be updated to 1.6 RC 3
    Note: After the installation, you'll be able to add more servers or services to the cluster by following the Adding Servers and Adding Services manuals.
  6. If your system database is not in UNICODE (UTF-8), convert it to UTF-8.
  7. Upgrade your Winbox to 2.4 Patch 3.
  8. Start H-Sphere CP:
    # /etc/rc.d/init.d/httpdcp start
    # /usr/local/etc/rc.d/apachecp.sh start
  9. Start ImageMaker:
    # /hsphere/shared/SiteStudio/imaker.sh >& /hsphere/shared/SiteStudio/var/error_log 2>&1 &
    # /hsphere/shared/SiteStudio/imaker.sh >& /hsphere/shared/SiteStudio/var/error_log &
  10. Check the version of H-Sphere:
    # cat ~cpanel/shiva/psoft_config/hsphere.properties | grep HS_VERSION

    You will see a line similar to this:
    2.4.0 is the version of H-Sphere,
    427 is H-Sphere build,
    You can have a later build of version 2.4.0.

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