Upgrading H-Sphere to 2.4 Patch 1


This document explains how to upgrade H-Sphere from 2.3.1 Patch 9, any of 2.3.2 versions, earlier 2.4 betas, 2.4 RCs and 2.4 Final to 2.4 Patch 1. If your H-Sphere is lower than 2.3.1 Patch 9, please update to this version first.

This patch removes problem with signup for reseller's end users and fixes problem with editing domain registration prices in hosting plans.


  • The upgrade won't work without a valid H-Sphere license to cover all accounts in the system.
  • H-Sphere currently supports only the following operation systems:
    Linux RedHat (7.2, 7.3, RHES 2.1, RHWS 2.1, RHAS 2.1, RHWS3, RHES3, RHAS3), CentOS 3.1, and FreeBSD (4.7 - 4.9)
  • For correct performance of WebShell4, you need 1.3.29 apache update.
  • If you have custom templates, you'll have to update them according to the new requirements.


  1. Make sure to have H-Sphere 2.3.1 Patch 9 or an earlier 2.4 beta installed:
    # cat ~cpanel/shiva/psoft_config/hsphere.properties | grep HS_VERSION
  2. Download 2.4 Patch 1 installation package from the Positive Software site:
    Make sure the target directory doesn't contain any other U24.0P1 file!
  3. Make sure that permissions to /usr/bin/wget are set to 0755 during the installation.
  4. Stop H-Sphere using one of the following commands:
    # /etc/rc.d/init.d/httpdcp stop
    # /usr/local/etc/rc.d/apachecp.sh stop

    To stop SiteStudio, stop Imaker by running:
    # kill -9 `ps -axw|grep imaker.sh |grep -v grep|awk '{print $1}'`
    # kill -9 `ps -axw|grep ImageMaker|grep -v grep|awk '{print $1}'`

  5. Run the update script:
    # sh ./U24.0P1
    You will see a help window with a prompt to enter update options.
    • To update H-Sphere to version 2.4 Patch 1 and Site Studio to version 1.6 RC 3, enter:
    • To update only H-Sphere to version 2.4 Patch 1, enter:
    • To update only Site Studio to 1.6 RC 3, enter:
      Important: To work with H-Sphere 2.4 Patch 1 upgraded from version 2.3, Site Studio must be updated to 1.6 RC 3
    After the installation, you'll be able to add more servers or services to the cluster by following the Adding Servers and Adding Services manuals.
  6. If your system database holds data in international encoding format, update it to UTF-8.
  7. Start H-Sphere CP:
    # /etc/rc.d/init.d/httpdcp start
    # /usr/local/etc/rc.d/apachecp.sh start
  8. Start ImageMaker:
    # /hsphere/shared/SiteStudio/imaker.sh >& /hsphere/shared/SiteStudio/var/error_log 2>&1 &
    # /hsphere/shared/SiteStudio/imaker.sh >& /hsphere/shared/SiteStudio/var/error_log &
  9. Check the version of H-Sphere:
    # cat ~cpanel/shiva/psoft_config/hsphere.properties | grep HS_VERSION

    You will see a line similar to this:
    2.4.0 is the version of H-Sphere,
    425 is H-Sphere build,
    You can have a later build of version 2.4.0.

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