Make sure your H-Sphere Windows module has version
2.4.2 Patch 4 or H-Sphere 2.4.3 RC 1.
Open the file [Disk]:\\HSphere\scripts\consts.inc and check the parameters.
Open SOAP port 10125 for data communication between Control Panel and Windows server.
Important: if you're using Serv-U FTP service, make sure to disable SOAP feature in the
on the Control Panel box. Currently, H-Sphere with Serv-U installed doesn't support SOAP.
Update your Webshell to version 4 if you have an older version.