Uninstalling Winbox

Last modified: 27 Dec 2007

H-Sphere Windows software can be uninstalled from a Windows server only manually. To do it:

1. Go to the directory[disk]:\Hsphere\bin\
   • Unregister the HSSVC and HsQuotas services by running the commands:
     

     hssvc /unregserver
     HsQuotas /unregserver

   • Remove the HKEY_LOCAL_MACHINE\SOFTWARE\Psoft key from the registry.
2. Remove the hsphere service by running in the command line:
   
   [WinDir]\Microsoft.NET\Framework\[version]\InstallUtil.exe /u [\hsphere.net]\bin\hsphere.exe
   Where:
   
   • [WinDir] is a path to the directory where Windows is installed (usually C:\Windows)
   • [version] is a version of ASP.NET (v1.0.3705 or later)
   • [\hsphere.net] is a path to the directory where HSphere.NET is located
   For example:
   
   C:\Windows\Microsoft.NET\Framework\v1.1.4322\InstallUtil.exe /u C:\hsphere.net\bin\hsphere.exe
3. Go to the IIS interface (Programs -> Administrative Tools -> Computer management -> Internet Information Services) and perform one of the following two actions:
   • If H-Sphere was set up on the default website, remove the CFG, Urchin, Webshell and MS SQL virtual directories;
     
   • If H-Sphere was set up on a separate website, remove the website.
4. Check in the component services on the H-Sphere website for COM+ applications cfg and cfg/net. To do this:
   • Go to Programs -> Administrative Tools -> Component Services -> My Computer -> COM+ Applications
   • Remove IIS{Default Website Root//cfg//NET} and IIS{Default Website Root//cfg}.
     In order to remove them, right-click on it and choose Properties, go to Advanced tab and uncheck Disable Deletion option.
5. In the IIS interface re-map default FTP root to the IIS directory (usually c:\inetpub\ftproot):
   • Go to FTP Sites, right-click the Default FTP Site -> Properties.
   • On the page that appears click Properties, then browse for folder and choose ftproot as shows below:

   

6. Re-map default web root to the IIS directory (usually c:\inetpub\wwwroot):
   • Go to Web Sites, right-click the Default Web Site -> Properties.
   • On the page that appears click Properties, then browse for folder and choose wwwroot as shows above on Step 5.
7. Remove the user that was created during the H-Sphere installation to administer H-Sphere (by default, it's user HSadmin).
8. Stop IIS service by running in the command line:
   
   iisreset/stop
9. Remove the H-Sphere directories from their location: usually C:\Hsphere and C:\Hsphere.Net.
10. Restart IIS service by running in the command line:
    
    iisreset

Important: do not delete the <hsphere.net> directory if it contains any of the packages installed. If you want to uninstall H-Sphere, uninstall all H-Sphere packages first.