Last modified: 25 Dec 2007
WARNING: This documentation covers Parallels H-Sphere versions up to 3.1. For the latest up-to-date Parallels H-Sphere documentation, please proceed to the
official Parallels site.
Starting with version 3.0 RC 4, H-Sphere adds a possibility to integrate a hostingPlatformChanger system package that enables users to change platform
from Windows to Unix OS and vice versa.
Currently, hostingPlatformChanger system package is a beta version that can be
integrated into H-Sphere 3.0 RC 4 and up!
The platform change process with the help of hostingPlatformChanger package involves:
- Hosting plan change
- Domains IP change
- Deletion of incompatible resources (currently, all resources listed on the Web
- Manual transfer of a user's content
To enable users to change the platform, perform:
Define the plans for which platform change is allowed:
After users have requsted platform change from their User CP, you have to approve the process and choose the target server:
- Go to Plans->Platform Change Groups and click on the Edit icon next to the target platform.
- On the page that appears, choose the plans that you are going to allow your users to switch to.
For this, check boxes near the plans in the Add plans to a group column and Submit
- Go to E.Manager->Platform Change Processes and find the process to be approved
- Click on the Approve icon in the Controls column
- On the page you will be taken to, check with the details of the process, choose the target box,
and approve the process by clicking Submit button
In general, platform change process takes the following stages:
- Check if resources to be re-created physically can be created on selected logical server
- Physical creation of resources
- Incompatible resources deletion
- Plan switch
- Domains IP and DNS change
- DNS propagation. In 24hr the content and resources will be removed from the old server.
- Old content on the source server deletion
When the procedure goes fine, the necessary resources are recreated, incompatible resources removed,
DNS and IP changed. If something goes wrong, the process is rolled back and a trouble ticket created.
You can view the TT from the E.Manager->Platform Change Processes page.