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Last modified: 28 Dec 2007
H-Sphere e-mail notifications can be customized directly in CP admin interfacer
in the Settings->E-Mail Notifications menu.
This document aims at advanced customization of these messages.
It contains the description of basic notification variables.
Below is the table illustrating which variables are used in which notifications.
The notifications are grouped and named according to their XML configuration file,
user_emails.xml. The Tag column
corresponds to the names of the notifications set in the tag attributes in
user_emails.xml.
In the Variables column, only variables specific
to that particular notifications are listed.
Standard variables are variables common for all notifications.
Properties and methods for variables are listed below.
The List of Notification Variables
| Tag |
Description |
Variables |
| Misc |
| LOST_PASSWORD |
Lost Password Message |
standard variables |
| OVERLIMIT |
Overlimit Notification |
suspend
over_limit_res
standard variables
|
| SSH_NOTIFICATION |
Shell Access Notification |
result
subject
standard variables
|
| VPS_INIT |
Virtual Private Server Initialization Notification |
vpsname
ips
ci
standard variables
|
| Custom Domain Registration |
| ASYNC_CANCELED |
Async. Manager Canceled Transactions |
Not implemented |
| ASYNC_DONE |
Async. Manager Processed Transactions |
d
toolbox
|
| CUSTOM_REGISTRAR_CONTACT_CHANGED |
User Information Changed Message |
registrant
tech
admin
billing
domain_name
renew_days
email_days
standard variables
|
| CUSTOM_REGISTRAR_REGISTRATION |
Custom Domain Registration Request Message |
registrant
tech
admin
billing
domain_name
renew_days
email_days
standard variables
|
| CUSTOM_REGISTRAR_RENEW |
Custom Renew Domain Registration Message |
registrant
domain_name
renew_days
email_days
period
standard variables
|
| Managing Debtors |
| DEBT_DEL_NOT |
Deletion Warning |
bill
negative_date
current_date
suspend_date
delete_date
standard variables
|
| DEBT_DEL_REASON |
Account Deletion |
bill
negative_date
current_date
suspend_date
delete_date
standard variables
|
| DEBT_SUSP_NOT |
Suspension Warning |
bill
negative_date
current_date
suspend_date
delete_date
standard variables
|
| DEBT_SUSP_REASON |
Account Suspension |
Not implemented |
| DEBT_WARN_NOTIFICATION |
Outstanding Balance Notification |
bill
negative_date
current_date
suspend_date
delete_date
standard variables
|
| TRIAL_SUSP_REGISTER |
Trial Suspension Notification |
standard variables |
| Welcome Messages |
| FAILED_SIGNUP |
Failed Signup Notification |
failed_signups_q
accounts
lang
|
| NEW_ACCOUNT |
Welcome Letter |
bi
ci
standard variables
|
| NEW_MODERATED |
Welcome Letter For Moderated Accounts |
bi
ci
reseller_url
standard variables
|
| NEW_MODERATED_CC |
Welcome Letter For Moderated Account with CC |
bi
ci
reseller_url
standard variables
|
| TRIAL_MODERATED |
Welcome Letter For Trial/Moderated Account |
bi
ci
reseller_url
standard variables
|
| TRIAL_REGISTER |
Trial Registration |
standard variables |
| Tax Exemptions |
| ACCOUNT_TEXEMPT_APPROVED |
Tax Exemption Approved Notification (Live Accounts) |
bi
ci
date
standard variables
|
| ACCOUNT_TEXEMPT_REJECTED |
Tax Exemption Rejected Notification (Live Accounts) |
bi
ci
date
standard variables
|
| MODERATED_TEXEMPT_APPROVED |
Tax Exemption Approved Notification (Moderated Accounts) |
bi
ci
date
request
standard variables
|
| MODERATED_TEXEMPT_REJECTED |
Tax Exemption Rejected Notification (Moderated Accounts) |
bi
ci
date
request
standard variables
|
| NEW_MODERATED_TEXEMPT |
Welcome Letter (Tax Exemption) |
bi
ci
reseller_url
standard variables
|
| Domain Registration |
| DOMAIN_TRANSFER |
Domain Transfer Message |
domain
standard variables
|
| REGISTRAR_EXPIRED_WARN |
Expired Domain Registration Notification |
osrs
standard variables
|
| REGISTRAR_RENEW_WARN |
Domain Registration Renew Warning |
osrs
standard variables
|
| Managing Trials |
| TRIAL_APPROACH_NOT |
Trial Expiry Warning |
current_date
delete_date
suspension_date
trial_days_till
standard variables
|
| TRIAL_DEL_NOT |
Deletion Warning |
current_date
delete_date
suspension_date
trial_days_till
standard variables
|
| TRIAL_DEL_REASON |
Account Deletion |
current_date
delete_date
suspension_date
trial_days_till
standard variables
|
| TRIAL_SUSP_NOT |
Suspension Warning |
current_date
delete_date
suspension_date
trial_days_till
standard variables
|
| Trouble Ticket System |
| INTERNAL_TICKET |
Internal Ticket |
standard variables |
| Accounting |
| ACCOUNTING_ERROR |
Accounting Error letter |
error
date
stack
error_subject
standard variables
|
| INVOICE |
Order Confirmation |
entries
taxes
subtotal
total
reseller_url
standard variables
|
| MONEY_BACK |
Money Back Notification |
standard variables |
| Suspend/Resume |
| RESUME |
Account Resumed Notification |
standard variables |
| SUSPEND |
Account Suspended Notification |
reason standard variables
|
Standard Variables
| Variable |
Description |
| account | The instance of the Account object |
| user | The instance of the User object |
| plan | The instance of the Plan object |
| toolbox | The instance of the Toolbox object |
| config | Values from hsphere.properties |
| settings | Current reseller settings |
| lang | The Lang object |
Special Variables
| Variable |
Description |
| suspend | The date when account will be suspended |
| over_limit_res | The list of overlimited resources:
Traffic, Quota, SummaryQuota
|
| result | The result of the request (OK, REFUSED, DISABLED), used only in SSH_NOTIFICATION |
| subject | The result description, used in SSH_NOTIFICATION |
| vpsname | VPS server name |
| ips | List of VPS server IPs |
| d | The instance of the AsyncDescriptor object, used only in ASYNC_DONE |
| registrant | The same as ContactInfo |
| tech | Tech info |
| admin | Admin info |
| billing | Registrar Billing Info |
| domain_name | Domain name |
| renew_days | Renew domains that many days before domain expiration |
| email_days | Warn users about domain expiration that many days in advance |
| period | Renewal period, in years |
| bill | The instance of the Bill object |
| negative_date | Outstanding balance date |
| current_date | Current date |
| suspend_date | The date when account will be suspended |
| delete_date | The date when account will be deleted |
| failed_signups_q | Failed signups counter, only for FAILED_SIGNUP |
| accounts | List of accounts with failed signup, only for FAILED_SIGNUP |
| bi | The instance of the BillingInfo object |
| ci | The instance of the ContactInfo object |
| date | Current date |
| request | Fake request object |
| reseller_url | Reseller URL |
| suspension_date | The date when the account will be suspended |
| trial_days_till | Days left till the end of the trial period |
| error | Error message |
| stack | Java stack trace |
| error_subject | Error's short description |
| entries | The list of bill entries |
| taxes | List of taxes |
| subtotal | The total, without taxes |
| total | The total, with taxes |
| reason | Reason for suspension, used only in SUSPEND |
Properties and Methods
Many variables used in e-mail notifications
are instances of H-Sphere objects.
Below is the table with the description of
methods and properties of respective objects (in bold).
| Property/Method |
Description |
| Account |
| id | Account ID |
| description | Description |
| periodId | Billing period ID |
| bi | The BillingInfo object |
| ci | The ContactInfo object |
| bill | The Bill object |
| plan | The Plan object |
| planId | Plan ID |
| receive_invoice | Flag indicating if the invoice is received |
| suspend_reason | Reason for suspension |
| password | Password |
| login | Login |
| trial_time_left | Time left from trial account creation |
| p_end | Billing period end date |
| exhaustion_date | Exhaustion date |
| created | Account creation date |
| User |
| login | Login |
| password | Password |
| reseller_id | Reseller ID |
| reseller_url | Reseller's CP URL |
| reseller_context_url | Reseller Context URL |
| prefix | Prefix for databases |
| isdemo | Flag indicating that the account is in demo mode |
| Plan |
| id | Plan ID |
| description | Description |
| reseller_id | Reseller ID |
| disabled | Flag indicating that plan is disabled |
| isPromocodeApplicable | Flag indicating if promocode is available |
| type | Plan type |
| Toolbox |
| getInvoice(modId) | Returns an Invoice object |
| calculateTaxes(total[,bi_id]) | Calculates taxes |
| currency(value) | Returns a string with currency representation |
| numberToCurLocale(value,useGrouping) | Converts a number to current locale |
| getPaymentLink(gateway, sbalance, prefix, account, description) | Returns payment link |
| int2ext(ip) | Converts internal IP to external |
| lt(val1,val2) | Compares two variables. Returns 1 if val<val2, else 0 |
| sub(val1,val2) | Subtracts val2 from val1 |
| mul(val1,val2) | Multiplies val1 and val2 |
| taxes | The list of taxes |
| displayBalance(balance) | Returns a string with the balance |
| now | Current date |
| date | Current date |
| Traffic |
| traffic | Current traffic |
| size | Traffic limit |
| tt_type | Traffic type |
| text_traffic | Text representation of traffic amount |
| info | Current traffic status |
| start_date | Date when traffic calculation is started |
| Quota |
| limitMb | Quota size, in MB |
| limitFiles | Limit of used files |
| usedMb | Disk space now in use, in MB |
| usedFiles | Used files counter |
| info | Current quota status |
| start_date | Date when disk usage calculation is started |
| SummaryQuota |
| limitMb | Disk usage limit |
| usedMb | Current disk usage, in MB |
| lastDayUsedMb | The last day usage, in MB |
| info | Current disk usage status |
| start_date | Date when disk usage calculation is started |
| short_start_date | Disk usage calculation starting date, short format |
| ContactInfo |
| first_name | First Name |
| last_name | Last Name |
| org_name | Company Name |
| address1 | First address |
| address2 | Second address |
| address3 | Third address |
| city | City |
| state | State |
| country | Country |
| postal_code | ZIP |
| phone | Phone Number |
| fax | Fax number |
| email | E-Mail address |
| BillingInfo |
| id | Billing contact info ID |
| bi_id | Bill ID |
| name | Name |
| first_name | First Name |
| last_name | Last Name |
| org_name | Company Name |
| address1 | First address |
| address2 | Second address |
| city | City |
| state | State (US) |
| state2 | Other state (non-US) |
| country | Country |
| postal_code | ZIP |
| phone | Phone number |
| fax | Fax number |
| email | E-mail address |
| reason | Reason for suspension |
| type | Payment type:
CC - credit card,
CHECK - check,
TRIAL - trial account.
|
| pi | The PaymentInfo object |
| exemption_code | Tax exemption code |
| negative_date | Outstanding balance date |
| PaymentInfo |
| number | CC number |
| hNumber | Hidden number |
| cvv_checked | Flag indicating if CVV is checked |
| exp | CC expiration date |
| exp_year | CC expiration year |
| exp_month | CC expiration month |
| exp_day | CC expiration day |
| start_date | CC creation date |
| start_year | CC creation year |
| start_month | CC creation month |
| start_day | CC creation day |
| issue_no | Issue number |
| name | CC name |
| expired | Flag indicating that CC is expiried |
| info | CC info |
| type | CC type |
| fatts | Failed Charge Attempts Counter |
| fatts_info | Failed Charge Attempts Info |
| is_fatts_checked | Flag indicating that Fatts control is activated |
| AsyncDescriptor |
| user_id | User ID |
| user | The User object |
| rid | Resource ID |
| description | Description |
| start_date | Start date |
| last_check | Last check |
| state | State |
| max_delay | Maximum delay |
| interval | Interval |
| error | Error message |
| error_code | Error code |
| Bill |
| id | Bill ID |
| opened | Date when the billing period was opened |
| closed | Date when the billing period was closed |
| entries | List of billing entries |
| description | Description |
| desc_plan | Plan description |
| desc_short | Short description |
| start_balance | Start of the billing period |
| end_balance | End of the billing period |
| debits | Debit |
| credits | Credit |
| change | Difference |
| amount | Amount |
| subamount | Amount without taxes |
| balance | Balance |
| credit | Credit |
| customCredit | Custom credit |
| negativeDate | Outstanding balance |
| format_opened | Formatted date when the billing period was opened |
| format_closed | Formatted date when the billing period was closed |
| to_pay | Negative balance |
| taxes | List of taxes |
| total_taxes | Taxes, total |
| BillEntry |
| id | Billing entry ID |
| bill_id | Billing period ID |
| description | Description |
| is_credit | Flag indicating if credit is added |
| tax | Tax |
| amount | Amount |
| balance | Balance |
| note | Note |
| type | Payment type |
| canceled | Flag indicating that billing entry is canceled |
| billing_info_id | Billing Info ID |
| date | Date when the billing entry was added |
| format_date | Formatted date when the billing entry was added |
| Invoice |
| localized_total | The total in local currency |
| total | The total |
| subtotal | The total without taxes |
| entries | Billing entries |
| taxes | The list of taxes |
Examples of Usage
1. Labels from language bundles
Labels from the hsphere_lang.properties
language bundles are called by means the lang variable.
For example, the massmail.welcome_login label is called:
${lang.massmail.welcome_login}
In more complex cases, labels may contain arguments within their text, for example:
massmail.welcome_header = Dear {0} {1},
where the arguments {0} and {1} stand for
a customer's first name and last name, respectively.
To call such labels with arguments:
${lang.massmail.welcome_header(account.ci.first_name,account.ci.last_name)}
Please refer to the description of account and ci.
2. Getting credit card information
The pi variable returns information about user credit card. For example,
to get credit card number:
${account.bi.pi.number}
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