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Last modified: 26 Dec 2007
WARNING: This documentation covers Parallels H-Sphere versions up to 3.1. For the latest up-to-date Parallels H-Sphere documentation, please proceed to the
official Parallels site.
In H-Sphere 3.0 and up deleted accounts are not completely erased from H-Sphere.
Information about deleted accounts and their resources is stored
in the deleted_account_xmls of the system database, and the account data is represented
in User Migration XML notation.
To restore accounts:
- Go the Search menu and choose Deleted Accounts:
You will see the list of deleted accounts.
- Click the Restore account icon in front of an account to be restored.
This will create a new account with a new account id (not with the deleted account id)
but of the same structure that the deleted account.
Note that deleted account data does not include the account's Web/mail/database content, so
you need to manually copy the content from the backup once the account is restored.
 Account can be restored only if exists more than 10 minutes.
H-Sphere considers an account as created if it's more than 10 minutes old.
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