Parallels H-Sphere Documentation Administrator Guide

 

Getting Administrative Info

 
 

Related Docs:   Finding Accounts Signup, Transaction and Revenue Reports

Last modified: 24 Dec 2007

 

WARNING: This documentation covers Parallels H-Sphere versions up to 3.1. For the latest up-to-date Parallels H-Sphere documentation, please proceed to the official Parallels site.

This document explains how to obtain different types of administrative information.


Summary User Info

 

How do I know the number of customers I have?

Select System Info in the INFO menu. The page that appears will show you the total number of your customers and the customers that are awaiting moderation.

To see the overall number of customers in the system including your resellers' end customers, select Enterprise System Info in the INFO menu.

 

How do I know the number of accounts I have?

Select System Info in the INFO menu. On the page that appears, scroll down to the section Accounts Info by Plan.

To see the overall number of accounts in the system including those under your resellers, select Enterprise System Info in the INFO menu.

 

How do I know the overall number of domains my customers have?

Select System Info in the INFO menu. On the page that appears, scroll down to the section Accounts Info by Plan.


How do I get the list of all the domains that are being hosted on my server including domains under resellers?

Go to your main admin CP -> Search menu ->By all clients and in the Search criteria enter "%" in the Domain name field.

To see the overall number of domains in the system including those under your resellers, select Enterprise System Info in the INFO menu.

 

How do I know how many Miva licenses are used by my customers?

Select Miva Merchant License Manager in the INFO menu. This would include licenses used by resellers' customers.

 

How do I know how many customers have been signed up by each admin?

Select Stats in the Signup menu.

 

How do I view user's billing history?

version 2.1 and higher

  1. Select a search utility in the SEARCH menu.
  2. Find the account.
  3. In the Balance column, click the View icon for this account.
  4. Click here on how to read invoices.

 

How do I tell which version of hsphere is installed?

With H-Sphere 2.3 and higher versions you can see your H-Sphere version from your main admin CP. To do this:

  1. Log into your admin control panel.
  2. Select System info in the INFO menu.
  3. See the version in the H-Sphere Version field.
Moreover, you can get this info in a system database. Version is located in /usr/hsphere/local/home/cpanel/shiva/psoft_config/HS_VERSION.

 

Technical Server Info

 How do I obtain information about server load and uptime?

Select P.Servers in the E.Manager menu. Then click the View icon next to the server of your interest. The information is updated once a minute.

 


Related Docs:   Finding Accounts Signup, Transaction and Revenue Reports



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