Parallels H-Sphere Documentation Administrator Guide


Dedicated Servers

(version 2.5 and higher)

Related Docs:   Dedicated Servers (User Guide)

Last modified: 24 Dec 2007


WARNING: This documentation covers Parallels H-Sphere versions up to 3.1. For the latest up-to-date Parallels H-Sphere documentation, please proceed to the official Parallels site.

Starting with version 2.5, H-Sphere supports dedicated hosting. Dedicated servers feature automates your leasing entire servers with full control over the server to first-hand and reseller end users.

H-Sphere performs complex billing procedures for dedicated hosting. However, it is not designed for physical administration of dedicated servers. Before adding a server to the system, prepare it according to your clients' preference: provide hardware, install operating system and software to ensure their web presence. If you apply any changes to dedicated servers via the interface, you have to effect them manually on the physical level. This means that if, for instance, extra IPs are added via the interface, the same physical actions have to be done. Or if a dedicated server was withheld from an account, you also need to block access to the server for the client who had been owing it and manually clean up the server to prepare it for future use.

Templates vs custom-built servers. Dedicated servers are added to the system from templates in which server's OS, CPU, RAM and disk space are specified. Custom-built servers are implemented to satisfy requirements even of the most demanding of your customers.   More >>

Billing. You can choose between two basic approaches to bandwidth/traffic calculation: average and 95th percentile. When creating dedicated server plans, determine prices to charge your customers for a server and its maintenance, extra IPs, traffic, etc. Based on these prices, the system will charge client accounts at the end of every billing period, whether collecting money online from client credit cards or sending checks to be paid by clients. H-Sphere will also suspend debting accounts and issue refunds for unused services.   More >>

MRTG. Logical servers of this kind receive servers' traffic data from network switches and display traffic graphs to end users.   More >>

Extra IPs and server upgrades. Offer these to your clients to meet their growing hosting needs.   More >>

Maintenace requests. Backup manager shows you servers' backup schedule. Clients' requests for remote reboot, adding extra IPs, server upgrade and cancellation are dispatched to you by the trouble ticket system.   More >>

The Dedicated Servers menu provides you with the following controls:

Create plans for client signup using the Dedicated Server plan wizard:

To lease dedicated servers with the accompanying services:

  1. Enable dedicated servers and related resources in globals
  2. Add MRTG logical servers and network switches:
    1. Add MRTG logical servers
    2. Add network switches
    3. View your MRTG server info
  3. Create/manage dedicated server templates:
  4. Create/manage dedicated servers:
  5. Create dedicated server plans:
  6. Assign additional IP ranges:
    1. Add IP subnet
    2. Split subnet to IP ranges / merge ranges
    3. Create PTR zone for reverse DNS records ( in H-Sphere 3.0)
    4. Assign IP range:
    5. Unassign IP range
  7. Dedicated servers' maintenance:

Related Docs:   Dedicated Servers (User Guide)

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