Parallels H-Sphere Documentation Administrator Guide

 

Reseller DNS

 
 

Related Docs:   What Are Resellers in H-Sphere Creating Reseller Plans Getting Started (Reseller's Guide)

Last modified: 24 Dec 2007

 

WARNING: This documentation covers Parallels H-Sphere versions up to 3.1. For the latest up-to-date Parallels H-Sphere documentation, please proceed to the official Parallels site.

This document explains what you need to do in the admin control panel before you can start creating reseller plans and reseller accounts:

  1. Add Reseller CP Alias Template to provide resellers with a temporary access to their control panels
  2. Configure Reseller DNS Servers to allow resellers to use their own names for your DNS servers

 

Step 1. Adding Reseller CP Alias Template

Note: Properly configured admin control panels would already have a reseller cp alias template created during H-Sphere installation or post-install configuration. If you find out that you have a reseller cp alias template added, simply proceed to the next section of this document.

Reseller CP Alias Template is used to generate Reseller CP Aliases, temporary addresses that are used to access reseller control panels until they are changed to resellers' own URLs. Reseller CP Alias Template is one for all resellers.

To create the Reseller CP Alias Template, do the following:

  1. Select DNS Manager in the E.Manager menu:
  2. Click the Edit icon next to the DNS zone:
  3. On the page that appears, click Add reseller cp alias:
  4. Enter a new prefix, for instance w.
  5. This prefix will help you distinguish which DNS zone will service the temporary reseller cp alias when you proceed to creating reseller plans.

Note: There is no need to create more than one reseller cp alias template in this DNS zone.

 

Step 2. Configuring Reseller DNS Servers

Resellers can use their own names for your logical servers, which improves the transparency of your hosting company.

To enable this possibility for resellers, you need to allocate several additional IPs:

  1. Select L.Servers in the E.Manager menu.
  2. Click on your ns1 server.
  3. On the page that opens, add a range of IPs. As the type of IP, select DNS Reseller IP. Shared IP tag field is usually left empty. Ideally, the number of IP's should correspond to the number of resellers.
  4. Repeat the previous step for all other name servers. Make sure to add a different set of IP addresses to each of your logical DNS servers, even if they are on the same box. The number of IP's must be the same for each logical DNS server. For example, if you have two DNS servers, ns1.provider.com, and ns2.provider.com, you need to add, say 10 DNS Reseller IPs to ns1.provider.com and another 10 DNS Reseller IPs to ns2.provider.com. One common mistake is to add reseller DNS IPs to the CP logical server. In this case you will get the following message:
    The dns record "*.zxcv.web-hosting-service.com" already exists. You can use a duplicate DNS record name only for MX records.
    If you get this message, delete the range of IPs you have added and then add it again to the DNS logical server.
  5. Enable dedicated IPs for Reseller DNS servers by checking a box in Globals.

Reseller DNS server IPs are treated as free. If you want to charge your resellers for using them, please include their cost into reseller account maintenance recurrent fee.

If your DNS servers run out of available IPs, the system will return the following message:
no Reseller DNS IP is available for host ...
In this case, you need to add several more DNS Reseller IPs to each of your DNS servers.

Now that you have performed the above two steps, you can proceed to creating reseller plans. After that you'll be able to sign up reseller accounts using the SIGNUP utility in your admin control panel, and the newly created resellers will be able to enter and configure their accounts according to the Getting Started section of the reseller guide.


Related Docs:   What Are Resellers in H-Sphere Creating Reseller Plans Getting Started (Reseller's Guide)



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